Privacy Policy | Duolan Women Clothing Manufacturer

Protecting Your Business Information and Designs

Responsible handling of sensitive client and project information
Duolan respects the privacy of every business client, website visitor, sourcing team, retailer, and project partner. As a China-based clothing manufacturer with 30+ years’ experience, we handle confidential information such as design files, IP assets, technical documents, packaging concepts, and order plans. This policy explains how we collect, store, use, and protect this information through our website, email, WhatsApp, WeChat, video meetings, and other communications.

Types of Information We Collect

Business and project details necessary for custom manufacturing

Duolan collects information voluntarily provided by clients, including contact details, company info, project specifications, design files, target market, quantity, material preferences, and packaging needs. Website analytics such as browser type, device, and page visits are also collected to improve site performance. We do not require accounts to access general content, and only collect what is essential for quotation, sampling, production, and logistics.

How We Use Your Information

Supporting project development, quotation, and secure communication

Information is used exclusively for custom manufacturing, OEM/ODM services, product development, sampling, quality control, and logistics coordination. Client data helps evaluate feasibility, provide material recommendations, review technical files, and prepare production instructions. Project files, artwork, and IP content are accessed only by authorized staff to complete the client’s project. Duolan never sells, rents, or trades client information, nor uses designs or IP for unrelated marketing or competitor sharing.

Confidentiality of Business Data

Maintaining confidentiality for high-end fashion brands

Duolan treats all project information as confidential, including pattern details, embellishment methods, sample specifications, and packaging concepts. NDA agreements are available for clients sharing licensed characters, unreleased IP, or private label collections. Access is limited to project managers, designers, R&D, QC, and logistics staff. This ensures secure collaboration and protection of trade secrets .

Data Security Measures

Safeguarding project and business information

Duolan implements controlled access, encrypted storage, and internal communication rules to protect project and business data. Files such as designs, technical documents, and packaging concepts are only accessed by authorized staff for specific projects. While no system is 100% secure, Duolan continuously improves internal procedures to prevent unauthorized access, alteration, misuse, or loss. Clients handling highly sensitive information are encouraged to discuss NDA and secure transfer methods before sending files.

Third-Party Sharing

Sharing only when required for project execution

Duolan does not sell or trade client data. Limited sharing occurs only with trusted logistics providers, payment processors, testing labs, packaging partners, or legal authorities, and only the information necessary for the specific task is shared. OEM/ODM designs, IP files, or private label details are never disclosed to competitors or unrelated third parties.

Cookies and Website Analytics

Utilizing analytics for optimized browsing and usability

Duolan may use cookies and analytics tools to track pages visited, device type, browser, and interaction patterns. This helps improve site speed, content quality, navigation, and user experience. Cookies do not track sensitive business files, payment details, or confidential project content. Users can disable cookies via browser settings, though some site functions may be affected.

Communication Handling

Email, WhatsApp, WeChat, and Video Meetings

Duolan records communications via email, WhatsApp, WeChat, video calls, or inquiry forms to support quotations, sampling, production tracking, quality control, logistics, and after-sales service. Records may include messages, attachments, design feedback, or order confirmations. This information is never used for public marketing without client consent. Case studies or marketing materials are shared only with permission and anonymized where necessary.

Cross-Border Data Processing

Supporting global Business fashion cooperation

Duolan works with clients from USA, EU, UK, Canada, Australia, Asia, and the Middle East. Submitted information may be processed and stored in China, accessible only by authorized Duolan staff. Data is used exclusively for legitimate business purposes. Clients with specific internal data handling requirements should notify Duolan to discuss custom confidentiality or secure file transfer arrangements.

Your Rights and Choices

Exercising your privacy rights and managing personal information

Clients may request access to information, correction of inaccurate data, deletion of records where legally permitted, or opt-out of non-essential communications. Certain data may be retained for order fulfillment, legal compliance, accounting, or production traceability. Duolan responds promptly and in compliance with applicable laws while ensuring secure, transparent, and professional handling of all client data.

Children and External Links

Ensuring appropriate user engagement

Duolan’s website is intended for business fashion clients, IP owners, retailers, and sourcing teams. Children’s data is not knowingly collected. Links to third-party sites, payment processors, or logistics providers are independent, and Duolan is not responsible for their privacy practices .

Privacy Policy Revisions

Maintaining transparency on data practices

Duolan may update this Privacy Policy to reflect changes in operations, website functionality, legal requirements, or data protection measures. The revised policy will display an updated effective date. Continued use of the website or communication with Duolan after updates indicates acceptance of the revised policy.

Contact Duolan About Privacy

Questions, NDA requests, or confidential project handling

For inquiries about privacy, confidentiality, or project file handling, contact Duolan using email, WhatsApp, or phone. Guidance is available for secure file transfers, NDAs, and responsible project collaboration.

Company Contact Details:

Brand Name: Duolan
Email: info@duolanapparel.com
Phone/WhatsApp: +86 18929465598
Address: Room 506, Building A, No. 9, Caodui Street, Danzhutou Community, Nanwan Subdistrict, Longgang District, Shenzhen, Guangdong, China

Final Statement

Ensuring trust and confidentiality in every custom clothing and fashion project

Duolan values the trust global fashion brands place in us when sharing garment designs, tech packs, brand assets, pattern files, fabric specifications, sample requirements, packaging plans, and production details. Our team handles every inquiry, quotation, sample discussion, production record, and shipment detail with professionalism and strict confidentiality, supporting responsible long-term cooperation.

Applies to custom dresses, casual wear, party dresses, business attire, and vacation collections
Protects unreleased garment designs, private-label specifications, and seasonal collections throughout development
Ensures secure communication, restricted file access, and NDA compliance for sensitive fashion projects
Maintains long-term confidentiality for repeat orders, bulk production, and brand collaboration
Supports global fashion brands, boutique retailers, e-commerce operators, and private-label clients